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Help & Support

Have questions or in need of customer support? We are here to help.

Parent Help

For Parents/Students

Live Support

Want to contact us via phone?
Have your four-digit PIN available to validate your identity..

Tuition payment plan: 866.441.4637

Financial aid application: 866.315.9262

无忧短视频 SIS/Family Portal: All Student Information System (SIS) or 无忧短视频 Family Portal inquiries should be directed to your school office.

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School Help

For Administrators/Teachers

Live Support

Student Information System line: 866.800.6593

Tuition Management line: 866.412.4637

Grant & Aid Assessment line: 866.412.4637

SIS Online Chat:

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Parent Help - Australia

For Parents/Caregivers

Live Support

Want to contact us via phone or email?
Have your four-digit PIN available to validate your identity..

Tuition payment plan: 1300.322.871 or email us at [email protected]

For Help Managing Your Account

Sign in:

School Help - Australia

For Administrators

Live Support

Tuition Management line: 1300.322.871 or email us at [email protected]

For Help Managing Your Account

Sign in: